When contacting us please send as much detailed information as possible.
If your question is about an existing order, please give us that order number in your message.
If you do not get a reply in 24 hours, please either try using another email address or check your spam folder. You can also email us directly at firstname.lastname@example.org which is the customer support email for all of our shops including birchplaceshop, themaidstore, lbdgirl, the sissystore and ponygurls.
Please note these email providers are very unreliable to receive email and are not recommended: btinternet.com, gmx.co.uk, yahoo.co.uk and yahoo.com.